Organizations consistently face the challenge of out-of-date network documentation and tribal knowledge among staff and consultants. Networks are also extending into the cloud where an end-to-end understanding of traffic flow is difficult to understand from disparate tools and dashboards. These issues impact network operations’ ability to quickly respond and remediate performance issues and outages.

In order for IT Operations to maintain the same levels of uptime and service, they require better visibility to respond to issues across the hybrid infrastructure. For today’s Enterprise and dynamic environments, manual methods of documentation is not sufficient… automation is a must.